Contact Information

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To get in touch, please enter your details below or call us on 0333 003 7874. If you are moving premises, please use the moving premises form.

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Meter Point Reference number (Gas) or Meter Point Administration Number (Electricity).
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0333 003 7874

Monday - Friday, 9am to 5pm


Email us

You can email our specialist teams below:

New customers

Just started with us? We can help with any account queries.

Moving premises

Helping you when you have moved in or out of a premises.


For any query relating to a payment on your account. This department can also take payment over the phone.

Customer care 

Our offices