Contact Information


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Meter reads

Submit your meter reads

To get in touch, please enter your details below or call us on 0333 003 7874. If you are moving premises, please use the moving premises form.

Your details
Are you an existing Total Gas & Power customer?
Meter Point Reference number (Gas) or Meter Point Administration Number (Electricity).
How can we help?
To help with your enquiry, please let us know if you are a new or current customer, or if you use a broker.

0333 003 7874

Monday - Friday, 9am to 5pm


Email us

You can email our specialist teams below:

New customers

Just started with us? We can help with any account queries.

Moving premises

Helping you when you have moved in or out of a premises.


For any query relating to a payment on your account. This department can also take payment over the phone.

Customer care 

Our offices