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BEIS confirm Smart Energy GB will be required to promote smart meters to Micro-business customers (MBCs)

BEIS has published a response to a consultation on improving the awareness of smart metering amongst MBC customers, confirming that Smart Energy GB’s remit will be expanded to include small businesses as well as householders.

The resulting capital costs of this expanded awareness campaign, say BEIS, are to be split amongst larger non-domestic suppliers.

Under the plans, Smart Energy GB will be required to develop a non-domestic Consumer Engagement Plan and Performance Management Framework; this is expected to be released in autumn 2019. There will be costs associated with the promotional campaign but it is unclear at this point in time as to what the level of these costs will be and therefore whether they will be passed on to customers.

At Total Gas & Power, we have campaigned to minimise the financial impact on non-domestic suppliers associated with the smart meter roll-out for SME customers (including Smart Energy GB’s non-domestic promotional campaign). We are aware that industrial, commercial, SME and public sector consumers are increasingly being asked to find budgets to support infrastructure costs, for example through the rising impacts of Contracts for Difference, Capacity Market and Renewable Obligation mutualisation costs.