Faster and more reliable switching programme

Ofgem determined to overhaul the change of supply process

In June 2014, Ofgem issued an initial consultation on moving to next day switching in the gas and electricity supply markets.

In November 2015 Ofgem launched the delivery programme which will deliver the regulatory and operational changes to speed up switching and make it more reliable. It will also harmonise the gas and electricity processes.

The industry is in the blueprint development stage and expects a consultation on the solution architecture of the new system in the near future.

This will be a major industry change at considerable cost to energy suppliers. A decision for Ofgem’s reform package will be consulted on in September 2017.