Faster and more reliable switching

Ofgem to overhaul the change of supply process

In November 2015 Ofgem launched the programme which will deliver the regulatory and operational changes to speed up switching and make it more reliable.

The industry is in the blueprint development stage and expects more information on the solution architecture of the new system during 2018.

This will be a major industry change at considerable cost to energy suppliers.  A consultation on future arrangements was issued in September 2017 and can be found at this following link: 

https://www.ofgem.gov.uk/publications-and-updates/delivering-faster-and-more-reliable-switching-proposed-new-switching-arrangements