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Our Business

Total Gas & Power is one of the leading energy suppliers to industrial, commercial and business customers within the UK. Part of the Total Group of businesses, Total Gas & Power is a market leader in the UK gas supply market and has been supplying electricity since 2001.

Established in 1987 when the gas market deregulated, Total Gas & Power now supplies over 200,000 sites across all market sectors: small and medium businesses, large industrial and commercial companies, as well as the public service and non-profit organisations. We supply natural gas to many thousands of sites across the UK, making us the market leader in this highly competitive industry.

We focus on the particular energy requirements of the business user and have developed the specific skills and experience to offer this market sector a superior service, competitive prices and a set of innovative products.

As a company with a long history in gas and power, and more recently in renewable energy technologies, we have learned to be at the forefront of a changing market place, where we remain responsive and flexible and ensure that our core values and objectives are embedded within our organisation.

Meet the Senior Management Team

Our Vision

To be the UK's most trusted energy supplier - we deliver what we promise.

Our Mission

To harness our energy and resources to drive sustained benefits for our customers, our employees, and the Total Group.

Corporate Social Responsibility

OUR CUSTOMER CHARTER

At Total Gas & Power we promise to;

PARTNER WITH YOU: Our business is built on our commitment to delivering excellent customer service. Whether you’re looking for a new supplier, reducing your carbon footprint or managing your day-to-day accounts, your needs are at the heart of what we do.  What else would you expect from a supplier with over 30 years of experience in the UK energy market?

BE THERE FOR YOU: We offer a variety of ways for you to get in touch with us to make your life as easy as possible.  From our sales and servicing account managers who are always on hand to pick up your call, to email, webforms & webchat, our team will always deal with you politely and respectfully and respond to your request promptly. We will admit when things go wrong and do our best to put them right quickly.

DO THE RIGHT THING: We're committed to better energy, which means being carbon net zero ourselves and helping you achieve your own carbon neutrality goals through a range of pure green, renewable, carbon offsetting, on-site generation, EV charging and solar products. Whatever your challenges are and however big or small your business is, we’ll manage your business energy from beginning to end.

Total Gas & Power reviews on Trustpilot

Great | 500+ reviews

Our History

The company was formed as AGAS Ltd in 1987 and became the first independent supplier to contract gas for direct sales into the UK market. In 1996 AGAS became a wholly owned subsidiary of their long time shareholder, Elf Aquitaine. The company changed its name to Elf Business Energy in 1999, and now we are Total Gas & Power to symbolise the growing integration with other parts of the Group.

Total was created through two successive mergers, the first when the former Total joined with the Belgian oil company Petrofina to form Totalfina, and the second when Totalfina combined with French oil company, Elf Aquitaine to create TotalFinaElf. On 7th May 2003 the Group re-branded as Total SE., uniting the three brands.

Our Standards and Ethics

About Total in the UK

Total is present across the energy value chain in the UK. It has been present in the country for over 50 years and employs over 2,000 people. Upstream, Total is one of the country’s leading oil and gas operators, with equity production of 189,000 boe/d in 2019. It principally comes from operated offshore fields in three major zones: the Alwyn/Dunbar area in the Northern North Sea, the Elgin/Franklin and Culzean areas in the Central North Sea and the Laggan-Tormore hub in the West of Shetland area. Total has also entered the UK offshore wind renewables market, with Erebus off the coast of Wales and Seagreen off the coast of Scotland. Downstream, Total is one of the UK’s largest suppliers of gas and electricity to businesses and the public sector. The Group is also present in the marketing of petroleum products including lubricants, aviation fuel, bitumen and specialty fluids. 

Find out more about Total’s presence in the UK here.

Total UK Limited markets aviation, bitumen, lubricants and special fluids to businesses in the UK. www.total.co.uk