Your current prices will be stated on your contract, and they can also be seen on your latest invoice for fixed rate contracts or they will be reflected in market prices with a variable contract.
What’s included in my price?
Your price will be a mixture of energy costs, transportation costs and the other costs we incur supplying you with energy. The costs involved differ depending on the type of meter(s) you have, transportation, geography and usage profile and other factors.
What happens when my contract expires?
If you have not signed a new contract with us or moved supplier, you will be placed onto deemed rates and are free to leave us when you wish. See our page about deemed rates here.
Do I qualify to pay 5% VAT on my energy? If so what do I need to do?
If your site is a non-profit making organisation (e.g. a charity or a hospital), you will be charged 5% VAT. To ensure you’re paying the correct VAT, we must receive a valid exemption certificate. To find out if you qualify, please contact HM Revenue & Customs. You can download and submit the VAT declaration form here.
5% VAT (gas usage)
You can also be charged 5% VAT if your premises/site (at account level) consumes below 4,397kWh in any given month. This is automatically calculated on your invoice.
5% VAT (electricity usage)
You will be charged 5% VAT if your premises/site consumes below 33 units per day on average per calendar month. Should this be exceeded then the full rate of 20% VAT will apply. This is automatically calculated on your invoice.
What is CCL?
The Climate Change Levy (CCL) is a government tax on the use of both gas and electricity by businesses, agriculture and the public sector. Where CCL is applicable*, it will appear as a separate line on your invoice and is subject to VAT.
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For more information, please follow this link to www.gov.uk to read about CCL charges.
*CCL is not applicable where VAT is charged at 5%, for domestic supplies or for non-business charity use. A CCL exemption form will be sent with a 5% VAT form. All forms are available to download in the Quick Links menu.
What does a deemed rate mean?
These are the rates that you will receive when your contract with us expires or is terminated and you have not signed a new contract or moved supplier, or in some other specific situations for which we will provide appropriate guidance at the time.
Please click here for the prices.
What do the HMRC guidelines say about the calculation of VAT De Minimis on Multi-Meter premises?
VAT De Minimis is the automatic application of VAT at the lower rate of 5% and application of CCL exemption for any billed period where the average amount of energy consumed does not exceed an average rate of 145 kWh per day (4,397 kWh per month). The volume threshold calculated is based upon the aggregated energy consumed for all meters for each ‘set of premises’, owned or occupied by one customer.
HMRC refer to a set of premises as a collection of buildings in close geographical proximity owned or occupied by one customer where each building serves another in some necessary or reasonably useful way.