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Customer Data

Total Gas & Power (TGP) is a company, as part of the wider Total Group, that places compliance, ethics and doing the right thing for our customers as central to how we behave. This is particularly true in relation to how we manage the data entrusted to us by our customers.

This page contains information on our approach in this area, how you can find out more, and how you can raise any specific requests with us in relation to your data.

TGP has two key documents which lay out our approach to the processing and safeguarding of customer data; our Privacy Statement and Data Protection Policy. These can be accessed here:




As an individual you have a number of rights as laid out in the General Data Protection Regulations. You have the right to access your data, the right to have your data corrected or amended where necessary, and the right to have your data deleted/removed.

If you would like to contact TGP about any request related to these rights then you can do so using any one of the standard contact options. Please provide as much detail as you can in your request so we can manage it appropriately for you.